Billing & Refund Policy

Last updated: November 08, 2026

This Billing & Refund Policy explains how subscriptions, payments, renewals, cancellations, and refunds work for OmadMode (operated by ialae). It forms part of our Terms of Service. By subscribing you agree to this Policy.

1. Plans and features

OmadMode offers a free tier and paid subscription plans (such as Pro and Premium). Each plan's price, billing frequency, and included features or usage limits are shown at the point of purchase. Paid plans unlock features such as unlimited meal generation, macro and calorie targeting, and your saved library. Free-tier usage may be limited (for example, a number of generations per month).

2. Prices, currency, and taxes

Prices are displayed in US dollars (USD) unless stated otherwise and are exclusive of any applicable taxes, duties, or levies, which may be added at checkout or charged by your payment provider or jurisdiction. Currency conversion and any fees charged by your bank or card issuer are your responsibility. We may change prices; changes apply from your next billing cycle and, where required, with prior notice.

3. Payment and authorisation

Payments are processed by our third-party payment provider (PayPal, via our billing service). We do not store your full card or PayPal credentials. By subscribing, you authorise us and our payment provider to charge your chosen payment method the applicable fees, including recurring charges, until you cancel. You are responsible for keeping your payment details valid and up to date.

4. Automatic renewal

Subscriptions renew automatically at the end of each billing period (monthly or yearly) at the then-current price, unless you cancel before the renewal date. By subscribing you consent to these recurring charges. Yearly plans may be offered at a discount compared with paying monthly (for example, roughly two months free).

5. Cancellation

You can cancel your subscription at any time from your account settings or by emailing contact@ialae.com. Cancellation stops future renewals. Your paid features remain active until the end of the current paid period, after which your account reverts to the free tier. We do not provide prorated refunds for the unused portion of a period except where required by law.

6. Upgrades and downgrades

Upgrades take effect immediately and may be charged on a prorated basis by the payment provider. Downgrades take effect at the start of your next billing period; you keep your current plan's features until then.

7. Refunds

Except where required by applicable law, fees are non-refundable, including for partial billing periods, unused generations, and periods during which you did not use the Service. We may, at our sole discretion, grant a refund or credit, for example where the Service materially failed due to our fault and we could not resolve it within a reasonable time. Granting a refund in one case does not obligate us to do so in another.

8. Statutory withdrawal and consumer rights

If you are a consumer in a jurisdiction that grants a statutory right of withdrawal or "cooling-off" period, or other mandatory refund rights, those rights apply and are not affected by this Policy. Where you request immediate access to digital content or services and begin using them during any withdrawal period, you may lose or reduce a withdrawal right to the extent permitted by law. Contact us to exercise any such right.

9. Failed payments and suspension

If a renewal or other payment fails, we and our payment provider may retry the charge, and we may suspend or downgrade your paid features until payment succeeds. Repeated failures may result in cancellation.

10. Chargebacks

If you believe you were charged in error, contact us first so we can help. Initiating a chargeback or payment dispute without contacting us may result in suspension or termination of your account pending resolution.

11. Free trials and promotions

We may offer free trials or promotional pricing on stated terms. Unless cancelled before the trial ends, a trial may convert to a paid subscription at the applicable price. Promotions cannot be combined unless stated and may be changed or withdrawn at any time.

12. Changes to this Policy

We may update this Policy from time to time; the "Last updated" date shows when it last changed. Changes apply to billing periods beginning after the change takes effect.

Billing questions: contact@ialae.com.

This document is provided for transparency and does not constitute legal advice.